ICT Network - Professional Billing System

Welcome to ICT Network Services Billing Portal

🏢 For Business Clients

Access your transparent billing dashboard to view:

System health reports
Investigation history
Billing breakdown with GST
Prevention tips and recommendations

Your dashboard link is provided by ICT Network Services staff.

🔐 For ICT Network Staff

Secure admin portal provides:

Incident logging and billing management
Custom pricing for different clients
Business overview and statistics
PowerShell deployment tools

Requires secure authentication to access.

🛡️ System Security

This billing system uses advanced security measures including password hashing, rate limiting, CSRF protection, and secure session management. All billing data is isolated per business for complete privacy.

🏢 Business Client Dashboard Access

How to Access Your Billing Dashboard

ICT Network Services provides each business client with a secure, personalized dashboard link.

📧 Your Dashboard URL Format:

https://billing.ictnetwork-servicescore.com/client-dashboard.php?business=YOUR-COMPANY&computer=YOUR-PC

🔍 What You Can View:

Investigation History: Complete record of all incidents
Billing Breakdown: Fees, GST calculations, and totals
Current Pricing: Your specific rates and next investigation fee
System Health: Computer-specific incident tracking
Prevention Tips: How to avoid future dirty shutdowns
CSV Export: Download your billing data

💡 Billing Transparency:

No Hidden Fees: All charges clearly explained
GST Compliance: Australian tax calculations included
Incident Classification: Clear distinction between discovery vs. client-reported issues
Real-time Updates: Dashboard reflects current billing status

📞 Need Your Dashboard Link?
Contact ICT Network Services to receive your personalized dashboard URL.

💰 Investigation Billing Rates (Including GST)

$250

First Discovery

Initial investigation fee when dirty shutdowns are discovered during unrelated service calls.

Inc GST ($227.27 + $22.73 GST)

$350

Repeat Offender

Second discovery within 3 months indicates ongoing negligence requiring escalated response.

Inc GST ($318.18 + $31.82 GST)

$500

Chronic Pattern

Third or more discovery within 3 months represents systematic abuse requiring comprehensive intervention.

Inc GST ($454.55 + $45.45 GST)

📋 Important Billing Information:

Investigation fees apply only when dirty shutdowns are discovered during unrelated service calls
No investigation fee when clients call specifically about shutdown/freeze issues
All prices include 10% GST as required by Australian law
Fees are per incident investigation, not per shutdown count
Custom pricing available for volume clients and service contracts

🤝 Why This Billing Structure?

This system ensures:

Fair Billing: Only charged when problems are discovered during other work
Professional Investigation: Comprehensive analysis of system damage
Prevention Focus: Escalating fees encourage proper shutdown procedures
Transparency: Clear pricing and detailed incident tracking

🖥️ ICT Network Services